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FAQ Automation: Taking advantage of the “F”
Frequently Asked Questions (FAQs) are among the first places users go when they need information. The advantage of FAQs is that they are confined to the most important points and most common problems. This means it is much easier to monitor your FAQs than your entire...
Optimization by Big Data
Data analysis and the intelligent use of new technologies enable companies to optimize processes and thus increase their efficiency and operate more sustainably. Read the full German article how avato is enabling their customer Steinbeis to optimize production...
AI meets KM: The Synergy of Artificial Intelligence and Knowledge Management
AI makes it possible to examine large amounts of data quickly and thus derive the greatest possible benefit from it. The more complex the problem, the more data is needed for the AI to work at all. For this reason, data acquisition is often one of the biggest...
#avatoMovesForBenefit – exercise pays off!
In times of home office and "staying at home", it has often not been so easy to exercise. All the more reason to think about the essential and important things in the recent months, and health is undoubtedly at the top of the list. That's why we launched the...
#avatoforIndia
India's current COVID-19 wave is a devastating public health crisis. There has been a call for international action, and avato wanted to come together to support the crisis. Our #avatoforIndia campaign involved a quick lottery event, with funds donated to UNICEF...
5 Ways to Use Machine Learning in Knowledge Management
Most knowledge subject to a formal management process is available in written form. Those text collections contain more information than what is written in each of the documents. Analyzing the collections with AI methods like Machine Learning (ML) can support the...
Slimming Cure for Confluence Wikis
A corporate Confluence wiki is a great thing. Everyone can feed it with their knowledge. Over time, this creates an extensive knowledge base, providing information on any corporate issue. As different authors add more and more information, corporate Confluence wikis...
Cloud – The Evolution of the DBA
Traditionally, IT organisations manage their infrastructure on-premises, and infrastructure DBAs are responsible for maintaining data integrity, availability, and reliability. A large proportion of their time would be spent on tasks like patching, upgrades, capacity...
How to Automate your Glossary in Content Creation
Knowledge Management (KM) is becoming increasingly important. It leverages sales, efficiency, and employee satisfaction. KM is an interdisciplinary task, requiring the cooperation of subject matter experts, IT, writers, and management. Together they create a shared...
From “Customer Service” to “Customer Experience”:
Why are KCS and Knowledge Management so Important? Customer service is increasingly important for businesses wishing to achieve a competitive edge. Quite a few analysts see customer service as a decisive competitive factor in many areas of business. This means...
AWS Database Migration Service – is it an Enterprise Tool?
Amazon provides the AWS Database Migration Service to migrate data to and from different database platforms, whereby either the source or target is on AWS. It supports a range of database platforms, and is cost effective by comparison to many of the licensed migration...
Experimenting as a team – avato and Würzburg University
The first networking meeting of the Centre for Digital Experimentation (ZDEX) of Würzburg University was held in late October. The objective of the centre: Knowledge exchange and collaborations on concrete issues of digital transformation. The program is funded by the...
Get to know us at the following university trade fairs
Due to the current situation the Konaktiva in Darmstadt can unfortunately not take place this May.
Due to the current situation the campus careers in Aschaffenburg can unfortunately not take place this May.
We are looking forward to the hybrid job fair study&stay 2021 which will take place from 11/10/2021 to 11/11/2021. You are welcome to get to know us at our virtual stand on 11/10/2021. We would be even more pleased to welcome you in person at our stand on 11/11/2021 at the Neue Universität, Sanderring 2, 97070 Würzburg.
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