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Guide the Eye
Welcome back to our series on optimizing knowledge articles to your readers’ needs – we’re glad you’re here and ready to learn more about how to help make your readers’ daily work faster and less frustrating. Today it’s all about text meeting visuals. Not...
Managing Knowledge Intelligently – How Companies Can do a Knowledge Base Analysis in a Time-Saving Way
We are living in a knowledge society where knowledge is usually just a click away. But what happens when the amount of information becomes too great? The relevant information gets lost! As a result, trying to find the information we need is time-consuming and...
As simple as possible: Measure readability for better documentation
"Keep it simple" is a well-known principle in documentation. A manual or description that is written to be simple has a far lower risk of causing errors. “Simple" refers not only to the structure of the text, but above all to the wording. How well a text reads can be...
Chatbot personality: Friendly small talk vs. goal-oriented assistant
When we meet a person, we form an initial opinion within a few moments. Posture and facial expression give us an impression, which is then complemented by behaviour and expression. Whether we consider someone likeable, competent, or trustworthy often depends on the...
Make More Simple: Simpler language for faster reading
Admittedly, it was a struggle not to make the subtitle of this article “Simplifying language for increased readability”. A lot of writers will agree that complex phrases and words come naturally while writing – they make a text more sophisticated, entertaining,...
Webinar: Knowledge Management & Analytics – Automatically Evaluating Knowledge Bases
In the modern world, knowledge has become the dominant production factor. A major fraction of the knowledge a company possesses is locked away in texts – documentation, reports, mails and so on. Text analytics and knowledge management enable you to unlock this...
The Art of Simple Information: Optimizing Knowledge Articles for Your Readers
If you write knowledge articles and instructions, you know there’s plenty to pay attention to: Are all necessary steps described, are all details correct, is everything up to date, do you need to include code snippets or flow diagrams…? With so many aspects to juggle,...
AI meets KM: The Synergy of Artificial Intelligence and Knowledge Management
AI makes it possible to examine large amounts of data quickly and thus derive the greatest possible benefit from it. The more complex the problem, the more data is needed for the AI to work at all. For this reason, data acquisition is often one of the biggest...
FAQ Automation: Taking advantage of the “F”
Frequently Asked Questions (FAQs) are among the first places users go when they need information. The advantage of FAQs is that they are confined to the most important points and most common problems. This means it is much easier to monitor your FAQs than your entire...
Optimization by Big Data
Data analysis and the intelligent use of new technologies enable companies to optimize processes and thus increase their efficiency and operate more sustainably. Read the full German article how avato is enabling their customer Steinbeis to optimize production...
#avatoMovesForBenefit – exercise pays off!
In times of home office and "staying at home", it has often not been so easy to exercise. All the more reason to think about the essential and important things in the recent months, and health is undoubtedly at the top of the list. That's why we launched the...
#avatoforIndia
India's current COVID-19 wave is a devastating public health crisis. There has been a call for international action, and avato wanted to come together to support the crisis. Our #avatoforIndia campaign involved a quick lottery event, with funds donated to UNICEF...
Get to know us at the following university trade fairs
Due to the current situation the Konaktiva in Darmstadt can unfortunately not take place this May.
Due to the current situation the campus careers in Aschaffenburg can unfortunately not take place this May.
We are looking forward to the hybrid job fair study&stay 2021 which will take place from 11/10/2021 to 11/11/2021. You are welcome to get to know us at our virtual stand on 11/10/2021. We would be even more pleased to welcome you in person at our stand on 11/11/2021 at the Neue Universität, Sanderring 2, 97070 Würzburg.
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