EaaS: Expertise as a Service
IT expertise on demand and just-in-time
EaaS: Expertise as a Service
In today’s business, IT departments are facing higher demand and increasing requirements without an uplift in budget. In addition, Clients and CFOs expect more flexibility and greater responsibility for rapid IT adoption. Corporate boards demand IT transformation from cost center to business enabler.
A Strategic Approach: Cloud Services
A widespread strategy to address this changing demand is the implementation of SaaS, PaaS and IaaS. avato’s implementation of EaaS (Expertise-as-a-Service) is another building block for meeting these requirements. EaaS is built on the same principles as the other well known Cloud Services.
- Expertise/Service on Demand
- Universal, multi-purpose usage
- Cost efficiency
EaaS: A consistent addition to the Cloud Strategy
avato’s EaaS is therefore a consistent further development of the basic elements of SaaS, PaaS and IaaS. The concept enables the use of IT expertise and IT information. EaaS is a hands-on expert support for your IT. Our Support Principles include:
- Like a typical cloud service, the support can be used flexibly and at short notice.
- It is tailored to your needs and provided by a team of avato experts./li>
- Type, scope and required expertise can be flexibly adapted.
Company specific “Knowledge and Cloud Expertise”
We build your company specific “knowledge and Cloud expertise”. This essentially consists of IT information (knowledge about your specific IT) and our IT expertise (experts).
- Cost reduction
- Enhanced flexibilty of your IT services
- Faster and more specific IT reaction to business requirements
EaaS: Service Principles and Performance Standards
avato offers Information Technology consulting at the highest level. We see ourselves as experts for complex, technologically challenging tasks. In order to meet our customers’ strategies, we offer services that meet customer requirements, legal framework conditions and customer policies.
avato IT Information Management Standards
Many years of experience show that service optimization is almost impossible without information about applications, processes and technologies. All information must be unambiguous, reliable, and available at all times. The main goals of avato IT Information Management can be summarized as follows:
- Build an IT information pool according to your requirements
- Ensure information is reliable, unique and always available
- Ensure information easy to maintain
avato Service Management Standards
Resource and Time management is an essential prerequisite for cost and service optimization. In order to ensure the long-term goals of a service, professional Service Management must be set up. Central components of avato Service Management are:
- Requirements Management
- Service Level Management
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We look forward to an interesting dialogue
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