Asia’s largest HR technology fair took place in Singapore on August 25 and 26, 2022. This year’s event was attended by over 2000 participants, 90 speakers and a wide variety of exhibitors of innovative HR tools. The fair is not only a place to get together, but much more a trend-setting innovation driver for HR management in various industries. In addition to being held at the well-known Marina Bay Sands, the fair also took place as a virtual event in the spirit of its own innovative power.   

For HR professionals, however, far more than digital event formats remain from the pandemic period. For many HR personnel, the changes triggered by the pandemic are the starting signal for a new age. While most of the discussants in the public debates agree on the trend toward more technologization and automation in the HR environment, they don’t necessarily agree on the implications that come with it. For example, not all of the speakers perceive increasing digitization as an entirely positive opportunity.  The industry in Singapore is much more differentiated and aware of the challenges and obstacles of technologization and (partial) automation of future HR work.   

On the other hand, the numerous exhibitors at the trade show were consistently solution-oriented. In addition to well-known industry representatives, the numerous HR tech startups in particular attracted attention. These innovative pacesetters presented their solutions for almost all conceivable HR problems of the present and future.  For example, there was information on AI-based employee engagement and newly developed SaaS platforms for human capital management. Two “Forbes 30 under 30” founders also presented their app, with which employers can give their employees exclusive access to additional health benefits.  This is just one example from the broad topic area of “Employee Wellness”, which was seen as a crucial future topic at the exhibition. In Singapore, you not only got an idea about the future of HR, but also the right tools to implement it.   

In addition to these tech innovations, the closing keynote by Dave Ulrich – also known as “the father of modern HR” – was certainly a highlight of the event. His thesis: HR is not really about HR, but about making a productive contribution to the core business of a company. Without paying customers and investors, for example, there would be no jobs for HR to fill. That’s why Ulrich advocates the involvement of all relevant stakeholders from the core business in various areas of HR. For example, he asks how recruiters even know which skills exactly match the needs of customers. With regard to the recruiting process, the HR expert also gives the participants a suggestion for this: Why not simply let customers and investors participate directly in your own personnel selection process?   

We leave this year’s event with many impulses about people, technology and the dawn of a new era.

Impressum: 
Datum: September 2022
Autor: Marius Rosenthal
Kontakt: marketing@avato.net
www.avato-consulting.com
© 2022 avato consulting ag
All Rights Reserved.

The Tokyo General Availability release, planned at the end of Q3 2022, will include exciting new products and applications, as well as additional features and fixes for existing products. As of August 4, 2022, the Tokyo Early Availability is already at hand for those who want a sneak peek.

Let’s have a look at some of the most notable, new HRSD features that come with the Tokyo release.

Admin Center

The brand-new Admin Center accommodates a central workspace for platform owners and admins to access platform capabilities, discover new applications, and get actionable insights.

This Now Platform feature will make it possible to discover the capability of the available applications and how they can be implemented to work towards achieving your business goal.

HR Service Delivery Process Optimization

The integration of the HR Service Delivery application with the Process Optimization application enables you to analyze processes relevant to your KPIs, and identify bottlenecks associated with HR service cases and, if applicable, Lifecycle Events cases.

HRSD Process Optimization options include: the ability to map processes across system and functional boundaries based on data analysis; identify frequent, consistent, and repeated tasks that are suitable for automation; link process maps to KPIs to perform root cause analysis and identify drivers of performance.

Manager Hub

Manager Hub enhances the self-service of managers and the proactive engagement with their team by providing insights and suggested actions for what’s most essential to drive team success.

A couple of key features: a clear overview of team requests that need to be approved or tasks that require attention; create and publish customized plans for key employee transitions, such as career growth and internal mobility, using the Journey Accelerator; automate the new hire onboarding process using Journey Designer.

This feature helps to scale down managers time and actions and helps them focus on things that will keep their team supported and engaged.

Document Template Integration with DocuSign and AdobeSign

This integration enables the use of the DocuSign application and the Adobe Sign application for signing documents that are generated from ServiceNow Document Templates. It allows multiple participants to collaboratively work on a single document. Furthermore, you can choose a signing type, select a signing partner, and sign with a mobile device or from any portal.

More information regarding the Tokyo release can be found on: Tokyo release notes (servicenow.com)

Imprint
Date: August 2022
Author: Wim Van Brussel
Contact: marketing@avato.net
www.avato-consulting.com
© 2022 avato consulting ag
All Rights Reserved.