Do you believe your customer service and self-service knowledge base is already working perfectly well?

You don’t? Then join our webinar on „Smart Transition from Confluence to ServiceNow“ on 20 April 2023 at 3 PM (CEST) and we will help you to optimize your knowledge base!


In the webinar, we will discuss the following topics:

– Knowledge migration vs integration or – more importantly – what to migrate?

– How to improve such factors like error handling, SLA time adherence, customer service satisfaction?

– How can I prepare for the transition in a smart way?

– How to assess whether my company’s knowledge base is reliable?


Register here and get the answers.

In case of any questions, feel free to ask them during the webinar, or you contact us directly at

Haben Sie weitere Fragen? Wir beraten Sie gerne:

Datum: April 2023
© 2023 avato consulting ag
All Rights Reserved.

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